What We’ve Said

What we’ve said about Countertransference

43 points from 21 episodes, newest first

Also searched as clinician emotions, concordant countertransference, complementary countertransference

In short

Everyone brings baggage into the room, and your reactions to a patient are data: a sign to get more history, a clue to personality functioning or psychosis, and a warning in suicide risk. They are never a diagnosis on their own. Be curious about them rather than ashamed, keep them out of evaluations, and give them somewhere safe to go outside the session.

What it is

  1. We all have baggage, patients and clinicians alike. We bring it into the room and it alters what we perceive, notice and do clinically. If we are not aware of that, we are in trouble.

    “We all have baggage. Patients have baggage. Clinicians have baggage. We bring it into the room and it's going to alter how we perceive or notice or act clinically. And so if we're not aware of that, we're in trouble”
    4:32Psychiatric Technique for Diagnostic Interviewing and Therapy: 6 Mantras Every Clinician Should KnowApr 2026
  2. In concordant countertransference the patient evokes in you what the patient typically feels. In complementary countertransference you feel what other people felt toward the patient.

    “That's a concordant countertransference where the patient is evoking in you what the patient typically feels. Am I feeling what other people felt toward the patient”
    1:28:05Nancy McWilliams on Psychoanalytic Diagnoses, Part 2: Depressive Personality, Histrionic Personality, OCPDNov 2024Guest episode
  3. Projective identification: someone's intense feelings or expectations about others create a matching reaction. A patient who thinks everyone hates them acts guarded and unpleasant toward every clinician.

    “Projective identification is also a very important mechanism. That somebody's intense feelings or expectations about other people can create a corresponding reaction in that person. Okay, like if a patient thinks that everyone hates them and then that makes them act very guarded and unpleasant towards all the clinicians”
    37:19Is Psychoanalysis Still Relevant in Modern Psychiatry?Oct 2025

Using it as data

  1. Since we all have emotional reactions to patients, treat countertransference as data. Feeling a little off, uncomfortable or bored is a cue to get curious: why am I finding myself bored?

    “paying attention to the subtle micro moves that we can see or also our own internal reactions. Right. Like your sense, something's a little off or I'm a little uncomfortable or I'm a little bored or whatever. That's an opportunity to be curious”
    7:49Why the Therapeutic Alliance Matters in Psychiatry: Recognizing and Repairing Ruptures with Dr. Catherine EubanksNov 2025Guest episode
    Also said in 1 more episode
    “it became as a result of the gradual and normalization and de-pathologization of the fact that we all have these emotional reactions to patients, to think about our countertransference as data, you know, why am I finding myself bored”
    1:27:11Nancy McWilliams on Psychoanalytic Diagnoses, Part 2: Depressive Personality, Histrionic Personality, OCPDNov 2024Guest episode
  2. Ask yourself, with every patient, as practice: what was it like to be with this patient?

    “one of my mentors would always ask during staffing, okay, but what was it like to be with this patient, okay? That's an important question to ask yourself simply as practice with every particular patient”
    20:09Assessment of Personality: Practical Assessment in a Short TimeframeMay 2025
  3. Pay attention to what you feel inside with a patient and you will find your own trends with certain subtypes of patients.

    “if you pay attention to what it's like to be with a patient, what do you the clinician feel inside emotionally, you're going to find trends for yourself with certain subtypes of patients”
    1:40Detecting Subtle Signs of Psychosis: Assessment of Voices, Delusions, and PsychosisFeb 2026
  4. A countertransference reaction is not a diagnosis. It is a sign that you should question or get more history on that slice of possible psychopathology.

    “It's not a diagnosis. It's just a sign that you can reflect within yourself that says, perhaps I should question or get more history on this particular slice of possible psychopathology”
    4:35Detecting Subtle Signs of Psychosis: Assessment of Voices, Delusions, and PsychosisFeb 2026
  5. Do a mental status exam: watch how the patient acts, what they say and do not say, and on top of that, how they interact with you.

    “You should be doing a mental status exam, right? You observe the patient and how they act, what they say and what they don't say, in addition to the literal information that they're telling you. On top of that, you observe how they interact with you”
    15:06Assessment of Personality: Practical Assessment in a Short TimeframeMay 2025
  6. An experienced clinician should not feel stupid during an intake, so if you do, that is diagnostic information about what is going on.

    “I should not feel stupid during an intake so that if I am, that's diagnostic information as to what's going on”
    32:54How to Do a Psychiatric Intake | The Art and Science of the First HourSep 2025
  7. Even if your own emotional response is unique or outsized, the countertransference in acute psychosis is being provoked by something objectively identifiable.

    “even if your individual response can be unique or outsized in terms of your internal emotional feelings, those feelings, the countertransference, are being provoked by something objectively identifiable”
    44:03Lessons from Forensic Psychiatry: Insanity Defense, Subtle Patients and CulpabilityApr 2025
  8. With patients clearly in the psychotic range who are not hiding it, the countertransference tends to be almost maternal.

    “when someone is, you know, on the more psychotic range and it's more apparent and they're not trying to dissimulate it, my countertransference, and Nancy McWilliams writes about this a little bit, is almost like maternal”
    49:28Lessons from Forensic Psychiatry: Insanity Defense, Subtle Patients and CulpabilityApr 2025
  9. If you stay on the surface of the crazy situations you get put in and do not take time to reflect, you can miss what is underlying them.

    “A lot of times you get put in these crazy situations, and if you don't take the time to reflect, if you just kind of stay on the surface level of what's occurring, you might be missing what's underlying it”
    5:29Psychiatric Technique for Diagnostic Interviewing and Therapy: 6 Mantras Every Clinician Should KnowApr 2026
  10. Diagnosis feeds this work: particular diagnoses carry real implications for understanding transference and countertransference, and if you are not thinking that way you may miss what is going on right before your eyes.

    “particular diagnoses carry real implications in terms of understanding transference and countertransference. And this is where the psychoanalytic side of me comes out, where if you're not thinking in this sort of way, you may really miss what's going on right before your eyes”
    35:09Diagnostic Hierarchy Explained: Why Patients Get 5 DiagnosesNov 2026Guest episode

In suicide risk

  1. Watch for any patient who evokes a strong pull to rescue or over-involve yourself, or the opposite, to detach and give up on them.

    “any patient who evokes a strong pull to either rescue or over-involve yourself, or on the flip side, to detach and just give up on a patient. Those are the two things that he warns about”
    52:31Suicide Risk Assessment: Acute vs Chronic Risk, Formulation, and Suicidal Ideation TypesJun 2026
  2. Intense countertransference of any kind is a sign about self and interpersonal functioning, and under distress that can be quite dangerous.

    “If you have intense counter transferential feelings of any type, that's a sign of self and interpersonal functioning. And that can, especially under distress, be quite dangerous”
    53:29Suicide Risk Assessment: Acute vs Chronic Risk, Formulation, and Suicidal Ideation TypesJun 2026

How we work with it

  1. When you feel angry at a patient, do not tell yourself you cannot be angry. Be curious and say: I wonder why that is.

    “I don't say to myself, like, hey, like, Dr. Malzberg, you can't be angry with a patient, like, you have to be curious and say, I wonder why that is”
    42:02Lessons from Forensic Psychiatry: Insanity Defense, Subtle Patients and CulpabilityApr 2025
  2. You can voice it tentatively. If the patient is conscious only of sadness and you feel angry about someone who hurt them: I get that you are very sad. Is there any anger there? I am feeling a certain kind of anger.

    “if your patient is conscious only of sadness, and you find yourself angry about somebody that's hurt them, you can say, I get that you're very sad. Is there any anger there? I'm feeling a certain kind of anger”
    1:29:32Nancy McWilliams on Psychoanalytic Diagnoses, Part 2: Depressive Personality, Histrionic Personality, OCPDNov 2024Guest episode
  3. When something alarming comes up unexpectedly, you are less likely to jump in and say something based on your own misinterpretations.

    “I'm less likely to jump in and say something by my own misinterpretations where it's like, oh, no, no, no. They, of course, discharged me”
    43:53When Patients Fall in Love with their Psychiatrist: Sex, Boundaries, Frame, and LiabilityAug 2025
  4. Usually you cannot name the defense in the moment. It is after the appointment, with time to reflect, that you can put words to what you were experiencing.

    “Usually in the moment, I can't identify what the defense is. It's only kind of after the appointment's over and I have some time to reflect that I'm able to maybe put words to what i was experiencing or identify what the specific defense was”
    49:30Assessment of Personality: Practical Assessment in a Short TimeframeMay 2025
  5. In the first years of interviewing, keeping the structure and getting through checklist questions takes your entire working memory. Reading yourself comes later.

    “The first few years that you're doing interviews, everyone, for me to maintain the structure, I was super rigid, was asking checklist questions, was going through very specific steps. And my entire working memory was trying to get through those questions and get the answers”
    17:01Assessment of Personality: Practical Assessment in a Short TimeframeMay 2025
  6. Whichever side you lean toward, practice the one you are more uncomfortable with, because we do have both.

    “regardless of which one you are, I would recommend that you try to go left a little bit. You try to go into your weakness a bit and practice for whichever one you're more uncomfortable with, because we do have both”
    6:46Detecting Subtle Signs of Psychosis: Assessment of Voices, Delusions, and PsychosisFeb 2026
  7. A diagnosis conversation goes well less because of the words you use than because of what you feel inside: if you truly care and want to help, it shows.

    “I think that the conversation going well or good is not about so much the specific words you use. It's about what you feel inside. If you truly feel care and that you want to help, patients”
    47:34CPTSD vs BPD: How to Think About the Difference and What to Do About ItMar 2026

Ruptures and the alliance

  1. When trust or empathy is struggling, it is usually some version of therapist anxiety getting in the way of empathic abilities you already have. Alliance training is less about giving skills than about what blocks them.

    “it's usually some version of therapist anxiety right something is is getting kicked off in me that's getting in the way of me accessing my empathic abilities um so so i see a lot of our alliance focused training not so much about giving people alliance skills”
    24:08Why the Therapeutic Alliance Matters in Psychiatry: Recognizing and Repairing Ruptures with Dr. Catherine EubanksNov 2025Guest episode
  2. Think of ruptures as inevitable, often small, and opportunities. That attitude lets you approach them with openness, non-defensiveness and curiosity.

    “Let's think about it more as, you know, they're going to happen. They can be small. They present opportunities. And I think that attitude helps us approach them with openness, non-defensiveness, curiosity”
    6:32Why the Therapeutic Alliance Matters in Psychiatry: Recognizing and Repairing Ruptures with Dr. Catherine EubanksNov 2025Guest episode
  3. Reframe the moment away from I am a bad therapist or they are a bad patient, toward this is just human interaction and we can talk about it.

    “Helping therapists recognize when that's happening, giving them these ideas that might help them reframe some of that away from I'm being a bad therapist or they're being a bad patient to this is just human interaction and we can talk about it”
    25:16Why the Therapeutic Alliance Matters in Psychiatry: Recognizing and Repairing Ruptures with Dr. Catherine EubanksNov 2025Guest episode
  4. Transference and countertransference often play out around medication: a prescriber who will not prescribe something can be seen as a withholding persecutor who says they want to help but really wants to hurt.

    “we often see transference and countertransference issues play out around medicine. Where the prescriber... if he doesn't or she doesn't agree to prescribe something as seen as a withholding persecutor, as someone who says he wants to help me, but really wants to hurt me”
    28:45Understanding Borderline Personality Disorder with Dr. Mark L. RuffaloDec 2024Guest episode
  5. Knowledge is not enough to guard against enactments in complex treatment. You have to be aware of your feelings, especially when you feel compelled to act even though you know better.

    “knowledge is not enough. to guard you against the enactments and the misbehaviors that may happen in complex treatment. Uh, you gotta be aware of your feelings. It sounds like, uh, because people are feeling compelled to act even when they know better reflection of the patient's experience”
    31:09Understanding Borderline Personality Disorder with Dr. Mark L. RuffaloDec 2024

Keeping it out of evaluations

  1. In disability work: know the rules, follow the rules, and do a medical assessment. Each kind of disability has a rule set for deciding whether someone is medically disabled.

    “Yeah, simply follow the rules. So number one, know the rules. Number two, follow the rules. Number three, do a medical assessment”
    8:51Disability Claims 101 for Psychiatrists: Programs, Pitfalls, and Practical StepsDec 2025
    Also said in 1 more episode
    “I think you just got to follow the rules. Okay. If you look at each particular kind of disability, there is going to be some kind of a rule set for how you determine whether someone is medically disabled”
    36:36Handling Difficult Situations in Psychiatry: ADHD Evaluations, Benzo Requests, Disability Claims, and Involuntary AdmissionsOct 2025
  2. Your politics, your views on paid time off, or disliking someone because of their personality disorder should not be involved at all. Be aware of your own patterns and withhold them to be a good evaluator.

    “My thoughts or my politics or considerations of whether or not someone should have time off or whether or not... uh someone should be getting paid while they're not working or whether or not they're i dislike them because of their personality disorder simply should that should not be any sort of that should not be involved whatsoever”
    38:52Disability Claims 101 for Psychiatrists: Programs, Pitfalls, and Practical StepsDec 2025
    Also said in 1 more episode
    “You've got to be aware of your own patterns and withhold them to be a good evaluator”
    40:16Disability Claims 101 for Psychiatrists: Programs, Pitfalls, and Practical StepsDec 2025
  3. Having a framework stops you projecting your ideas about all the problems of the world onto the patient and lets you work in a way that works for both of you.

    “by having this framework, you know, I stopped projecting my ideas of all the problems of the world and work with the patient in a way that works for both of us”
    9:51Handling Difficult Situations in Psychiatry: ADHD Evaluations, Benzo Requests, Disability Claims, and Involuntary AdmissionsOct 2025
  4. Use an ordinary-person standard: know population norms and ask what most people would think, do or feel in the same situation, and whether the patient differs.

    “You have to know population norms. Got to ask, what would most ordinary people, what do the majority of the population, what would they think, do, or feel in the same situation? And is the patient different from that”
    30:44Psychodynamic Technique and Therapeutic Intervention: Mirroring, Clarification, Confrontation, InterpretationJun 2026

Pitfalls

  1. Do not diagnose a personality disorder from your countertransference. Your internal process says a lot about the patient's level of personality functioning, but a diagnosis needs clinical data across the lifespan.

    “They go off their countertransference rather than digging up and evaluating the clinical data across the lifespan”
    57:40Understanding Borderline Personality Disorder with Dr. Mark L. RuffaloDec 2024
    Also said in 1 more episode
    “The internal process is extremely important in identifying how people function in their interpersonal element, basically their level of personality functioning. OK, but it doesn't give you a diagnosis”
    18:06Bipolar Misunderstandings, Integrating Biology & Personality, & Broader ConceptualizationsSep 2024
  2. The main problem in the clinical treatment of personality is clinician feelings: countertransference about the conditions, about themselves and much else.

    “The main problem in the clinical treatment of personality, in my opinion, is clinician feelings, the counter-transference feelings about the conditions, about themselves, and about a lot of different things”
    42:57Treating Borderline Personality Effectively aka How To Be A Good Psychiatrist Through GPMMay 2025
  3. Stigma around borderline personality exists mainly because of clinician reactions to difficult patients, reactions that are sometimes understandable. Many providers now use borderline to mean the most annoying patients in the hospital.

    “I believe that stigma exists primarily because of clinician reactions, which are sometimes understandable to difficult patients. Let's face it, some patients are simply more difficult than others”
    7:03Treating Borderline Personality Effectively aka How To Be A Good Psychiatrist Through GPMMay 2025
    Also said in 1 more episode
    “a lot of providers today use the heuristic of borderline personality or say borderline to describe the most annoying patients in the hospital rather than what it was intended for”
    11:45Healthy Personality Traits, Trauma vs. Personality, and Why Trauma Doesn’t Explain It AllOct 2024
  4. If you expect the treatment to fail or expect not to get along with the patient, you make that more likely.

    “If you're expecting that the treatment's going to fail, if you're expecting that you're not going to get along with the patient, you're going to make that true to some extent, or you're going to make it more likely for it to be true”
    55:14Treating Borderline Personality Effectively aka How To Be A Good Psychiatrist Through GPMMay 2025
  5. If you resent certain types of patients, you will create the difficult situation, not the patient. Feel the resentment about that type of experience outside the sessions so it does not land on the patient in front of you.

    “As a provider, you can't resent certain types of patients because you'll actually manifest the difficult situation, not the patient”
    13:19Handling Difficult Situations in Psychiatry: ADHD Evaluations, Benzo Requests, Disability Claims, and Involuntary AdmissionsOct 2025
    Also said in 1 more episode
    “if you don't want to resent the patient in front of you, you are going to have to feel the resentment about the type or the experience that you've been having outside of those sessions”
    14:19Handling Difficult Situations in Psychiatry: ADHD Evaluations, Benzo Requests, Disability Claims, and Involuntary AdmissionsOct 2025
  6. It runs both ways: a paranoid patient may attribute their fear and aggression to you and become dicey, oppositional or even overtly aggressive.

    “That patient may then project or rather attribute their paranoia. fear, aggression to you. They may start acting in a way that's maybe a little dicey or maybe even overtly aggressive, maybe yelling or being very oppositional”
    7:01Psychiatric Technique for Diagnostic Interviewing and Therapy: 6 Mantras Every Clinician Should KnowApr 2026
  7. Clinician and patient can both hyper-focus on one problem in a way that obscures another, deeper or parallel problem.

    “It's possible for both on the clinician end and on the patient end to hyper focus, hyper energize on one topic or particular problem. And in a way that obscures another, maybe deeper or at least parallel and important problem”
    11:32Psychiatric Technique for Diagnostic Interviewing and Therapy: 6 Mantras Every Clinician Should KnowApr 2026
  8. Shared cultural scotoma: a therapist and patient of the same culture can both ignore a glaring part of the clinical situation because it is a cultural norm for both.

    “a therapist and the patient of the same culture may both mutually ignore some glaring aspect of the clinical situation because for both of them, it's a cultural norm”
    33:04Psychodynamic Technique and Therapeutic Intervention: Mirroring, Clarification, Confrontation, InterpretationJun 2026
  9. After a bad outcome it is a natural instinct to distance ourselves from the problem by declaring it a huge mistake.

    “I think it's a natural instinct to distance ourselves from the problem. And like, you know, identify, oh, that was a big mistake. That was a huge mistake”
    2:21When Patients Fall in Love with their Psychiatrist: Sex, Boundaries, Frame, and LiabilityAug 2025

Looking after yourself

  1. Emotions you do not communicate and experience turn into stress, anxiety, tension or actions. Find people you can safely tell, where safe means your emotions are heard and recognized, not undermined or ignored, without needing to be told they are 100% correct.

    “if we don't communicate our emotions and experience them, then they're going to turn it to something else, stress, anxiety, tension or actions. And so one of the global principles I have is that you should find people in your life that you can safely communicate your emotions to”
    29:20Tips to Avoid Burnout in Psychiatry (Outpatient, mostly)Mar 2026
    Also said in 1 more episode
    “And what's safe is that your emotions are simply heard and recognized as they're not undermined or ignored. You don't need to be told necessarily that your emotions are 100% correct”
    29:41Tips to Avoid Burnout in Psychiatry (Outpatient, mostly)Mar 2026
  2. Just complaining about your emotions or problems is not productive. It can increase anxiety and make you feel worse.

    “complaining wasn't a helpful thing. Like if I if I was just complaining about the different emotions I was having or problems, it wasn't productive. It increased my anxiety and it made me feel worse overall”
    31:21Tips to Avoid Burnout in Psychiatry (Outpatient, mostly)Mar 2026
  3. Reflect on what you are doing and why. Supervisors and your own therapist give you a place to do that.

    “as providers, it's important to really reflect on. what it is that we're doing, the reason for what we're doing. It's important to have supervisors, to have our own therapists, to be able to reflect on”
    1:05:06Probably The Most Important Topic in Psychiatry: Therapeutic Alliance and FrameJan 2025

It also comes up on

From these episodes

Every point above is something said on the Psychofarm podcast, with the words as spoken and a link to the moment in the episode. It is education, not medical advice, and an episode reflects what we thought when we recorded it.

Educational content only. Everything here is what was said on the Psychofarm podcast, for clinicians. It is not medical advice and not a substitute for clinical judgment, current labeling or guidelines. An episode reflects what we thought when we recorded it, so check anything before you rely on it.